Customer Service. It's Everything.
I recently started a new gig as an SEO, making the jump from marketing in a more traditional sense with some SEO thrown in. When I tried to explain to my family what it is their little boy would be getting paid to do now I quickly found myself scrambling for analogies.
Continue reading “How I explained what SEO is to my parents…” »
Design plays a big part in every aspect of web development, Seo, making conversions and just about every other aspect of the web. Here are some articles I came across this week that give some good insight to different design elements. Enjoy!
Online music services are hard enough to get off the ground and maintain. Figuring out a pricing model that is attractive to your customers, lucrative for you and enough for the music industry is no easy task. The three parties need to be balanced, each one needs to be happy enough to continue to do business with the other. When one of those parties falls out of balance, everything comes apart.
Continue reading “eMusic’s New Pricing Model and Why It Might Fail.” »
It’s Monday and we’re all wishing it was Sunday, our fun day. But it’s not so grab a cup of coffee and catch up on what you missed from over the weekend.
Here are some of the most interesting articles I came across this week. Let me know if I missed something you think should be on here!
Check out previous Weekly/Weekend Round Ups here!
Did you have a crazy week of work? I know I did but I also had time to put together this list of great articles and blogs I came across. They cover different topics like Design, SEO, Marketing and Entrepreneurship. So, here is your chance to catch up on something you might have missed.
Of course I couldn’t find everything, so if I left off your favorite for the week please use the new Weekly/Weekend Round Up Submission Form and let me know about it!
Happy Reading!
Here are the best articles I found this weekend all centrally located so you don’t have to spend your Monday morning surfing the web to see what you missed.
Crazy week at work? Didn’t get a chance to check out all your blogs or articles? Well don’t worry, I’ve done some of the leg work for you.
Here are the best SEO/Entrepreneurship/Marketing articles I came across this week.
Please comment and let me know if I missed any that you thought were great and everyone should read! Continue reading “The Best in SEO, Marketing and Entrepreneurship Weekly Roundup 9/20-9/25” »
It is inevitable that at some point you will screw up something with a client. It might be a billing issue or it might be a customer support snafu, it will happen. You’ll do everything you can to make sure everyone is happy and everything runs smoothly but the crap will hit the fan. It is how you handle it at that point which is what is important. Continue reading “You Will Screw Up Eventually, It Is How You Handle It That Counts.” »